Customer Care survey finds businesses and consumers disagree on customer experience. Download the survey report to learn what brands can do to help close the Care gap.
73% of businesses think they’re doing a good job of communicating to customers, only 36% of customers agree.
Only 58% of companies use mobile to engage with consumers, yet 86% of consumers indicate they are open to mobile engagement.
What can you do with ? Call Mblox today from any mobile handset to learn more
*Available with the major US mobile operators.