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Customer Care survey finds businesses and consumers disagree on customer experience. Download the survey report to learn what brands can do to help close the Care gap.

73% of businesses think they’re doing a good job of communicating to customers, only 36% of customers agree.

Only 58% of companies use mobile to engage with consumers, yet 86% of consumers indicate they are open to mobile engagement.

Able to reach more than 900 operators in over 190 countries, Mblox processes billions of messages a year to 6 billion mobile devices worldwide.

The time to get started is now. Mobile customer care directly contributes to customer retention and engagement. Your customers will thank you for saving them time, while you’ll be cutting costs and enabling employees to be more productive.

Thinking outside the blox - A blog for Mobile Mesaging

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