Cookie Information

What are cookies?

Cookies are very small text files that are stored on your computer when you visit some websites, for example, on a computer or mobile phone. We use cookies to ensure that we give you the best experience on our website, such as by:

  • Enabling a service to recognise your device so that you don't have to give the same information several times during one task
  • Recognising that you may already have given a username and password so you don't need to do so for every web page requested
  • Measuring how many people are using services, so that capacity and speed of services can be maintained
  • Analysing anonymised data to help us understand how people interact with services so we can improve them

Cookies cannot be used to identify you personally.

Managing cookies

We will not use cookies to collect personally identifiable information about you.

If you'd like to learn how to manage or remove cookies set on your device, please visit

You can remove any cookies already stored on your computer, but please note that removing or restricting cookies may impact on the functionality and the availability of certain features on our website, Developer Portal and availability of certain features Customer Support

For information on how to manage cookies on your mobile phone, games console or internet-enabled television, you will need to refer to your device manual.

To opt out of the collection of any data by Third Parties regarding your interaction on our website, please refer to their websites for further information.

Cookies in Use

mBlox Website and mBlox Mobile Website

The following cookies are set by the mBlox website.

Cookie name



This allows the website to understand the pages a visitor has looked at and what information should be saved as they navigate around the website during each visit.  The information saved in the cookie is only used during the visit and is lost when the visitor leaves the website.


This is cookie applies if a visitor is using the Number of Visits personalisation criterion. This cookie will not be set if it is removed it from all of an individual’s visitor groups.


This cookie is used to record a visitor’s resolution so the mobile pack can adjust the view accordingly.


The following cookies are set by the mBlox Developer Portal

Cookie name



This is placed by our website management software Drupal to remember a visitor’s display preferences.


This is placed by our website management software Drupal to remember a visitor’s user login information.


This is placed by our website management software Drupal to remember whether a visitor’s browser has JavaScript enabled.

SESS[32 character random string]

This is a Session ID which is used to recognise that subsequent page requests originate from the same web browser. This is essential for the correct functioning of areas of the website protected by a login.


Google Analytics

The following cookies are set by Google.

Cookie name



This is used to identify unique visitors to a site. It typically stores number of visits, time of the first visit, previous visit and current visit.


This is used in conjunction with __utmc to determine visit duration. This cookie marks the start of the visit.


This cookie is used in conjunction with __utmb to determine visit duration. This cookie marks the end of the visit.


This is used to identify where a visitor came from. It typically stores what search engine was used, keyword, link clicked on and location.


Customer Support Portal

We use session cookies containing encrypted information to allow the system to uniquely identify you for the duration that you are logged in. This information allows us to process your online data and requests.  We use persistent cookies, which only we can read and use, to identify the fact that you are an mBlox customer or prior site visitor.

Third Party Analysis

From time to time, we may engage third parties to track and analyse non-personally identifiable usage and volume statistical information from visitors to our website and Developer Portal to help us administer and improve the quality of our services. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual site visitors to any personally identifiable information. All data collected by such third parties on our behalf is used only to provide us with information on site usage and is not shared with any other third parties.

Social Networking Tools

We feature embedded 'share' buttons or widgets on some of our pages which enable a visitor to share content with friends through a number of popular social networking sites. These sites may set cookies which can identify an individual personally when they are also logged into such social networking sites. This means that they may be collecting information about what an individual is doing throughout the internet.  mBlox does not control these cookies and individuals should check the relevant third-party website(s) to see how their information is used and how to opt out.

More information

If you have any questions about your privacy or how we use cookies on our site, please do not hesitate to contact us.